Returns & Exchanges
At ROLLER SKATE, we want to ensure you find the perfect glide, which is why we offer a 30-day return policy on all unworn gear in its original packaging. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you get back on wheels as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Skates
Place the skates and accessories back in their original branded box, ensuring all tags are attached and the product shows no signs of outdoor use.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your shipping package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days.
